Risk Analyst

MultiSafepay is a leading payment service provider, offering omnichannel payment solutions to businesses across Europe. We are innovative and fast-growing, building powerful solutions that transform the way our clients do business. We're on a mission to make payments simple, secure, and accessible for every business. With powerful in-house technology and deep expertise, our modular platform brings online, in-person, and cross-border payments together in one place — giving merchants the flexibility to scale on their own terms.

The Team

Our Risk Operations team is responsible for enabling safe, balanced, and scalable merchant growth, acting as a first line of defense through strong compl;iance standards, effective transaction monitoring, and continuous merchant risk assessment across the entire lifecycle. Operating in a fast-paced environment, the team works closely with Compliance, Sales, and Customer Operations, playing a key role in protecting the business from financial, regulatory, reputational, and compliance risks while supporting sustainable growth.

We are looking for a Risk Analyst to take on end-to-end risk management across the merchant lifecycle, including KYC/KYB onboarding, transaction monitoring, and periodic reviews. In this role, you will ensure every merchant is properly assessed at entry and continuously re-evaluated based on behaviour, activity, and evolving risk signals, detecting and escalating suspicious activity, assessing financial and business risk, and helping prevent fraud and compliance breaches. You will balance speed, quality, and sound judgment in a fast-paced, SLA-driven environment, adapting to shifting priorities while driving consistent, high-quality risk decisions.

What you'll be doing:

• Performing active account risk management, including transaction monitoring, and identifying, investigating, and escalating suspicious activity in a timely manner

• Conducting merchant onboarding and portfolio reviews, ensuring consistent and high-quality risk evaluation

• Performing financial and AML risk assessments, identifying potential exposure across merchant portfolios

• Ensuring efficient case management and SLA adherence, prioritizing workload effectively to maintain timely and accurate outcomes

• Driving continuous improvement initiatives, proactively identifying process gaps and suggesting scalable solutions

What you'll need:

• 2+ years of experience in fintech, payments, risk, transaction monitoring, AML, or KYC

• Strong risk analysis and transaction monitoring expertise, with the ability to identify and investigate suspicious activity patterns

• Solid financial risk analysis skills, including an understanding of business models, cash flows, and risk indicators

• Proven experience in AML and fraud risk assessment

• Ability to document decisions clearly and escalate non-standard or complex risks

• Strong organisational skills with the ability to manage workload under SLA and pressure

• Fluency in English

What you’ll get from us:

• A competitive salary package with comprehensive health insurance

• Opportunities for professional growth

• A diverse role within a dedicated international team of enthusiastic colleagues

• Free Spanish classes and optional afterwork sports activities